Rules for staying at the Apart-Hotel with animals

Appendix No. 3 to the Rules
for staying and using
hotel services at the Apart-
Hotel "Taiwas"

Rules for guests staying with pets at the Apart-Hotel "Taivas"

1. General Provisions
1.1. These Rules are designed to regulate the issues related to guests staying at the Apart-Hotel "Taiwas" (hereinafter referred to as the Hotel) with pets.
1.2. The Tayvas Apart-Hotel allows the following types of accommodation:
1.2.1. Accommodation with pets, including dogs and cats;
1.2.2. Accommodation for people with disabilities and their accompanying pets (guide dogs).
1.2.3. The hotel allows the presence of animals from special police units (guard dogs, sniffer dogs, etc.)
1.3. The hotel reserves the right to determine whether a pet can be accommodated in a particular room. The Hotel Administration has the right to refuse a guest to stay with a pet without specifying the reasons for such refusal.
1.4. Accommodation in the Hotel with wild or potentially dangerous animals for human life and health is prohibited.
1.5. Accommodation with pets is a paid service, the cost of such a service is set in Price, which can be found at the receptionist's desk, and is also indicated in the contract for the provision of temporary accommodation services.

2. Obligations of guests staying at the Hotel with pets
2.1. To check into the Hotel with a pet, the guest must:
2.1.1 familiarize yourself with these Rules and sign the agreement with all conditions;
2.1.2 present a certificate or veterinary passport of the established sample with a note on all necessary vaccinations. In the absence of this document, the administrator has the right to refuse to move in.
2.1.3. bring the necessary accessories and appliances to ensure the life of pets: a bowl for feeding, a mat/diaper, a tray for natural items, bags for cleaning natural items, a cage or a container/carrier bag;
2.1.4. Pay for accommodation with a pet.
2.2. dogs must be on a leash at the Hotel (except for the room). Cats outside the room must be in a special carrier container. Guests with pets are required to observe sanitary and hygienic conditions in the room, lobby and throughout the hotel.
2.3. A special mat or diaper should be used for sleeping and resting the pet in the room. The animal is not allowed on the bed. Guests must use special trays with absorbent fillers to send out the natural needs of pets.
2.4. When walking in the territory adjacent to the Hotel, the guest is obliged to independently remove the waste products of the pet in the trash cans.
2.5. The guest must ensure that the pet is in a container/cage or in a muzzle and on a leash under the control of the owner during cleaning in the room. Otherwise, the room is not cleaned for the safety of Hotel staff and pets.
2.6.The guest must notify the Hotel receptionist and put a "Do not disturb" sign on the door handle of the room if the animal remains unattended in the room.

3. Restrictions and prohibitions set in the Hotel for guests staying with pets
3.1. it is prohibited:
3.1.1 keeping and walking animals on the territory of the Hotel without a leash or outside the container/cage;
3.1.2 leave the pet unattended in the corridor, lobby and on the territory of the Hotel;
3.1.3. use Hotel utensils to feed pets;
3.1.4. Visiting a restaurant, lobby bar and other common areas with pets;
3.1.5. combing the hair of pets in the rooms, premises and on the territory of the Hotel;
3.1.6. Use showers for washing pets;
3.1.7. use towels, sheets and other textile products of the Hotel for wiping pets;
3.1.8. prevent employees from accessing the room for cleaning and repair;
3.2. the behavior of the pet should not interfere with the accommodation of other guests of the Hotel, as well as the normal activities of the Hotel staff.
3.3. only one pet in the room is allowed.

4. Liability of the pet owner
4.1. All responsibility for the pet, its behavior and possible damage to the property of the Hotel, property and health of third parties is assigned to the guest (owner of the pet). In case of such damage, the guest is obliged to compensate him in full.
4.2. If during the current cleaning of the room or when guests leave the Hotel it is found that for the final cleaning due to certain biological contaminants (removal of wool, animal feces, removal of stains, elimination of odors, etc.), professional cleaning will be required, with the involvement of a specialized organization, compensation for cleaning costs is imposed on guests who lived in the room with the animal.
4.3. In case of loss or damage to the property of the Hotel due to the fault of a pet, the guest (owner of the animal) reimburses the Hotel in full.
4.3.1. Losses within the framework of these Rules are understood as expenses that the person whose right has been violated, has made or will have to make to restore the violated right, loss or damage to his property (real damage), as well as the unearned income that this person would have received under normal conditions of civil circulation, if his right had not been violated (loss of profit).
4.4. In case of loss or damage to the property of the Hotel by the guest, the Hotel administration draws up an Act of damage to the property in the approved form in accordance with Appendix No. 2 to the Rules for Accommodation in the Hotel and Use of Hotel Services (placed on the information desk and at the porter). The amount of damage shall be determined based on the prices specified in the Price List. If it is not possible to assess the damage according to the Price List (for example, if the repair of a property is required), the cost of damage is determined based on the results of the examination.
4.4.1 The act of damage to property shall be drawn up on the day of the Guest's departure from the Hotel or at any time when the damage is discovered, until the day of the Guest's expected departure.
If the fact of causing damage to the property of the Hotel is discovered after the Guest leaves the Hotel, the Act is drawn up by the administration unilaterally and is a proper and sufficient basis for recovering losses from the Guest.

5. Final provisions
5.1. The Hotel has the right to unilaterally terminate the contract with the Guest on the provision of services and terminate their provision (evict the Guest) in the following cases:
5.1.1. non-compliance with these Rules;
5.1.2. aggressive, noisy behavior of a pet in the room, lobby or on the territory of the Hotel;
5.1.3. If pets create discomfort for other guests, cause complaints and appeals, prevent staff from performing their official duties.